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Trailer Toad was founded around serving our customers
I will do everything I can to answer your questions before the sale (no matter how many calls it takes), during the installation and after you are "on the road". My personal service never ends with the sale, it begins with the sale and customer- Jok Nicholson, company founder/owner.
Personal Tech Support
I can't say 24/7 but you can call, text or email me 24/7 and I will respond, personally ASAP! 319-404-7001 trailertoad1@yahoo.com
Tech Questions we get the most often and some answers.
1. Q: I got it setup and when I tow it seems to wander around a bit too much. A: First, check all fasteners, check tire pressures on Trailer Toad and trailer. This is usually caused by too much "lift or tension" on the WD bars. What is happening is the Toad is not carrying enough weight, causing it to want to wander (like an empty trailer). Soften the WD bar tension one chain link or one hole on Equalizer style. This will put more weight on the Toad.
2. Q: The Toad wants to "shimmy" when I first start to get up to speed or it wants to "shimmy" as I slow down. A: This is usually a worn out or broken stabilizer shock. If you have time to take one end of each shock off you can see if they "feel" the same when pushing in and out. If you are on the highway, just drop the Reverse Pins down, proceed to a safer spot to inspect it.
Personal Tech Support- cont'd.
3. Q; I found one of the stabilizer shocks is leaking or damaged what are my options? A. You can drop the Reverse Pins down to keep axle stable but it will have a small effect on handling, especially corners as the axle will skid instead of follow you. You can usually find replacement stabilizer shocks at local parts stores. The Monroe part number is - SC2928. If you have a very heavy trailer we offer a Skyjacker steering Stabilizer that has urethane bushings, larger shaft and piston and stiffer dampening. They are listed on this website and can shipped out right away.
4. Q;:How often do I need to service the wheel bearings and hubs? A: Dexter recommends every 3000 miles on the 3500HD and 6000 miles on the 5000SD. Our axles are equipped with Dexters E-Z Lube spindles. With some patience you can pop the rubber cap off the spindle cap and use a grease gun with proper wheel bearing grease to slowly push some new grease in and EZ Lube will slowly force the old grease out the front through the opening in the cap.
5. Q: If I need axle or hub parts are they available at NAPA or other auto/trailer supply stores? A: YES- the 3500HD uses a Dexter #10 axle and the 5000SD uses a Dexter #12. Very common components. We stock them as well.
Replacement & Service Parts info.
We try to keep all the spare parts you might need in stock and ready to ship. Here are the most common; We have them listed in our Store if you want some spare parts now.
**Replacement Fenders.
**Wheel Bearing kits w/seals.
**Trailer Wiring Extension Cords.
**Drawbars (shanks) several sizes.
**T-Handles and Kickstands.
**Severe Duty stabilizer shocks.
**Front Stabilizer Bar Kits.
Full selection of parts, options are in our New Store
Selecting a weight-distribution hitch and how to get the right one.
We are factory-direct distributors for Progress Mfg "Equalizer WD Hitches. We feel these are the strongest WD hitches for 2" or 2.5" receiver hitches. The picture above is a Equalizer 1400/14,000 with the Rear Hitch Extension kit installed. We also offer Curt and Blue Ox WD hitches. *We can custom-build a Trailer Toad with mounting provisions for the TorkLift Everest WD system for trailers 22,000 lbs and up. call for quote.
We offer 8-lug hubs, HD tire and wheel options. Here is the info:
We carry a large selection of replacement hubs, replacement spindles for the 2022 3500HDs and 5000Sds. Every type of front shank to match your recever hitch height.
Is your Hitch strong enough? Let's make sure. Don't let this happen.
This was a factory-installed erceiver hitch on a motorhome. Rated at 10,000 lbs, the main tube was poorly welded to the frame brackets. Check your receiver hitches often, a LOT IS BEING PULLED BY IT!
Ordering your Trailer Toad; simple as 1-2-3